The platform is the foundation.
The agents are the business.
Healthcare 835 gives collection agencies, healthcare facilities, and RCM companies a modern, compliant collection platform built on 835 and 837 data, with integrations across EHR systems, payer portals, credit bureaus, and skip trace databases. Add an AI agent stack on top and you replace the labor costs you can no longer justify.
Legacy collection software was built for a different era. It shows.
The platforms most agencies and healthcare facilities rely on today were designed before AI existed, before modern compliance requirements, and before anyone had to justify a $150K/month payroll just to make calls and process payments. The gap between what the software costs and what it delivers has never been wider.
Performance that kills productivity
When a collector's screen takes 10–12 seconds to load, against a sub-2-second contractual guarantee, and every hour of their day is being stolen. Multiply that across a team of 30 and you're hemorrhaging thousands in lost calls every week.
Compliance exposure you can't afford
Reg F, FDCPA, FCRA, and state-specific laws require precision the old platforms weren't designed to deliver. One missed report or improperly documented action can result in six-figure liability, paid by you and not your vendor.
Human capital costs that don't scale
A 30-person collections team doing 5,000 calls a week, at $5,400 per person per month, yields roughly 10 payments per collector per day. Most of their time goes to customer service conversations and working around software limitations instead of collecting.
Vendors who stopped shipping
The legacy platforms raised prices, locked in contracts, and then quietly stopped innovating. Feature requests go unanswered for years. Bugs persist for months. Meanwhile you're paying support fees and attending vendor meetings that produce nothing.
There's a better model
Not a new SaaS vendor with the same problems in a fresher UI. A purpose-built platform, priced as a commodity, with AI agents on top that eliminate the work keeping you from growing.
Start with the platform. Scale with the agents.
Each layer stands on its own. Together, they create results legacy software was never designed to approach.
The Platform
A modern, fast, fully compliant collection management system built on your 835 and 837 data. Priced to replace whatever you're running today and make the switch obvious.
- Sub-200ms performance
- Native Reg F, FDCPA & FCRA compliance
- Segregated databases by account type
- Overnight waterfall data scrub
- Full accounting & client reporting
The Agent Stack
AI agents that handle inbound calls, work overnight queues, trace assets, enforce compliance, and generate reports, sold on top of the platform at a fraction of the headcount they replace.
- Inbound & outbound voice agents
- Skip trace & persona intelligence
- Portfolio prioritization
- Compliance guardian & dispute resolution
- Client reporting automation
Better together. Here is what that looks like in practice.
The platform gives your team the infrastructure to operate. The agents do the work your team was being paid to do manually. Together, they create a compounding efficiency that legacy software was never designed to approach.
Client identity withheld. Numbers are actual, not projected.
Your 835 & 837 data
Claims, remittance, denials, payments
The Platform
System of record, compliance, reporting
The Agent Stack
Voice, intelligence, compliance, ops
Revenue impact
More collected, less spent doing it
Ready to see it in action?
30 minutes. We'll show you exactly where the platform and agents apply to your operation.